Privacy Policy

Effective Date: 1-28-2025

Thank you for choosing RealTech Solutions, LLC. This Privacy Policy covers the following product-related websites:

RealTech Solutions, LLC and its affiliates (“Company,” “we,” “us”) understand and respect that you care about your personal data and how it is used. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. This Privacy Policy outlines how we collect, use, disclose, and protect information for two distinct groups: customers and visitors. A customer is defined as one who has purchased a product or service, has a personal account, and has received or will receive a product or service. A visitor is defined as one who only views web pages within the website(s).

1. INFORMATION WE COLLECT
A. Personal Information

visitor

  • Basic Information: None
  • Professional Information: None
  • Financial Information: None

Customer

  • Basic Information: When you engage with RealTech Solutions, LLC, we may collect personal information such as your name, email address(es), phone number(s), and mailing address, if a physical prize is won and needs to be delivered.
  • Professional Information: We may collect professional information such as your real estate agency name, title, license number, and other professional credentials. This same information is readily available to the public through license searches within each state.
  • Financial Information: We store limited, if any, financial information collected during a transaction. We store your name, email address, and phone number. All other financial information is stored by our payment processors, Paypal, Google Pay, Apple Pay, and WooCommerce. We encourage you to review their privacy policy and contact them directly if you have questions.

B. Website & Technical Information

visitor

  • Product Data: None
  • Log Data: When you visit our website or use our services, we automatically collect certain information, such as your IP address, browser type, referring/exit pages, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, monitor usage patterns, and improve our services.

Customer

  • Product Data: When you purchase a product, you may be asked to choose specific features or enter specific information, including images, to use in that product. This information will be stored in a database to present the product according to your specifications.
  • Log Data: When you visit our website or use our services, we automatically collect certain information, such as your IP address, browser type, referring/exit pages, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, monitor usage patterns, and improve our services.

Cookies:
A cookie or other tracking technology is a small piece of script or code that is stored on your browser or device to help websites and apps remember you and collect information about your use of the Service. We may use the information we collect through cookies, web beacons, pixels, or other tracking technologies (collectively referred to as “cookies”) for the following general purposes:

  • Protect our Networks: Cookies and similar technologies help us identify and prevent threats to our sites. They are necessary to protect your information and our business from outside threats.
  • Allow you to Access our Services: Cookies and similar technologies permit your connection to our websites: our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, other software or hardware information, and your geographic location.
  • Access Usage of Services: We use information about your usage of our Services, such as pages you have visited, content you have viewed, search queries you have run, and advertisements you have seen or interacted with to assess how our Services are used.
  • Provide eCommerce Functionality: Cookies and similar technologies help us provide functionality that you need to navigate our sites, select products and services and purchase them.
  • Provide Relevant Content: The content on our websites and in our communications with you may be adjusted depending on what we know about the content, products and services that you like. This means we can highlight content and articles that we believe will be of interest to you. We may provide personalization by using cookies, IP addresses, URL tracking, and other cookie settings.

2. HOW WE USE YOUR INFORMATION

visitor

  • To improve your experience with our products and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Customer

  • To provide and improve our products, services, and support.
  • To facilitate payments and prevent transactional fraud between you and any fully authorized 3rd party payment gateway.
  • To send important notices, respond to inquiries, provide customer support, and send other required communications about your product(s) or payment.
  • To send marketing and promotional materials including but not limited to emails, texts, newsletters, and phone calls about our services that may be of interest to you.
  • To test, research, analyze, and develop products and services.
  • We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
  • Share with Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are bound by confidentiality obligations and are only permitted to use your information for the purposes specified by us.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

3. DATA SHARING
We do not license, sell, rent, or trade any collected business data, including personal contact information, specific information about agent/customer accounts, or other personally identifiable information. Although RealTech will not sell your data to a 3rd party, it is possible that some data may be shared with 3rd party vendors for the explicit purpose of verifying payment information through various authorized payment gateways. However, once a payment has been made and a product or service has been fulfilled, you may make a request to have the data removed from our systems. For more information, contact us by email at Info@topCOREagent.com.

4. YOUR CHOICES & RIGHTS

visitor

  • Right to access and rectification: you can request Information we hold and the correction of any errors of your Information.
  • Right to erasure/deletion: the right, in certain circumstances, to ask for your Information to be deleted. In specific cases, we may not be able to delete some types of Information, in particular, where we have a legal obligation to keep that Information (e.g., for regulatory reporting purposes), or where you want us to continue to provide you with a Service and the processing of the Information is necessary for the provision of that Service.
  • Right to object: The right to object (on grounds relating to your particular situation) to the processing of your Information on the basis of our legitimate interests, including for direct marketing purposes.

Customer

  • Access and Update Your Information: You may access and update your personal information by contacting us directly. Alternatively, you may change personal information in your online account at www.topCOREagent.com/account or www.MyRealEstateContent.com/account
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

Marketing Communications:
If you would like to stop receiving email or text marketing communications from us, follow the “unsubscribe” instructions provided in the relevant email or respond “STOP” to the relevant text. In certain Services, you may also be able to opt out via the settings when you log into your account.

Browser and Device Settings:
You may have more options depending on your mobile device, operating system, or browser. Please review the support materials and/or the privacy settings for the respective devices and systems to learn more about these features and how they apply to targeted advertisements. Blocking cookies may also prevent you from accessing some of our content or Service features.

5. CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.

6. CALIFORNIA PRIVACY RIGHTS
As part of the California Consumer Privacy Act, California residents have certain rights regarding the collection, use, disclosure, and sale of their personal data. If you are a California resident, you have the right to request:

  • The disclosure of your personal data that we collect, use, disclose, and sell;
  • Deletion of your personal data that we maintain;
  • An opt-out of the sale of your personal data.

You will not be the recipient of any discriminatory treatment for exercising your privacy rights. In most cases, we will verify your request by confirming that you control the email address associated with your personal data. If necessary, and taking into account available technology, security and privacy concerns, and the burden on our business, we reserve the right to take additional steps or require additional information to verify your request.

7. CANADIAN USERS
The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) provides certain rights to residents of Canada. The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) provides certain rights to Canadian residents. Under Canadian law, you have a right to access your personal information held by us, subject to applicable exceptions. We may require you to send us proof of your identity before providing you with access to your personal information. If you have any questions, or complaints, regarding the collection or use of your personal information or the content of this policy, or if you wish to withdraw your consent to us using your data, you may contact us or write to use at the address below to ask us to access and/or correct your information. Back-up data of personal information will only be retained as long as it is necessary for data security purposes or legal requirements.

8. DATA SECURITY
RealTech Solutions, LLC takes data security seriously and employs appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

9. CHANGES TO THIS PRIVACY POLICY
RealTech Solutions, LLC may update this Privacy Policy from time to time to reflect changes in our practices and services. We encourage you to review this Privacy Policy periodically for any updates. The revised Privacy Policy will be effective immediately upon posting on our website.

10. CONTACT US
If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

RealTech Solutions, LLC
110 NE 786th Street, Old Town, FL 32680
Info@topCOREagent.com
813-384-8464

By using our services, you agree to the terms of this Privacy Policy.